Your Auto QA Tool Was Built for a Center
10x Your Size
Enterprise QA vendors build for 5,000-seat call centers. Then they sell to you at enterprise prices with enterprise complexity you don't need. OttoQA was built for centers like yours. That's it.
Enterprise Tools Weren't Built for You
They'll happily sell to you. But you're not who they had in mind when they built it.
Enterprise Pricing
They charge per seat because that's how you maximize revenue from a 5,000-agent center. But you have 40 agents paying Fortune 500 rates.
Enterprise Complexity
Dashboards built for 50-person QA teams. Features for problems you don't have. Complexity that slows you down instead of helping.
Enterprise Timelines
6-month implementations designed for massive rollouts. You just need to score calls next week—not next quarter.
We Know What It's Like to Run a Smaller Center
Your QA team is 1-5 people—or it's you, doing QA on top of everything else. You need tools that make work easier, not another platform to manage.
Every dollar matters. You can't justify $50K/year for a QA tool when that's a significant chunk of your operating budget.
You don't have an IT team to spend 3 months on implementation. You need something that works out of the box.
You want to talk to someone who gets it—not a sales rep who's never worked in a center your size.
AI QA That
Fits Your Center
OttoQA was built by contact center people who spent 30 years in operations. We built the tool we wished existed—simple, affordable, and designed for centers under 250 agents.
96% Accuracy—Most Accurate AI QA
Scoring you can trust. Consistent results that match your best QA analysts.
Use Your Existing QA Forms
No need to rebuild your process. Upload your forms and we adapt to how you already work.
Auto Summaries + NPS/CSAT Scoring
Every call summarized automatically. Predict customer satisfaction without after-call surveys.
Pay for Usage, Not Headcount
No seat licenses. Score 500 calls or 5,000—you only pay for what you evaluate.
What Smaller Centers Need
We checked all the boxes
What Your QA Evaluations Look Like
Clean, actionable insights on every call. No clutter, no complexity—just what you need to coach your team.
Evaluation Summary with CSAT/NPS Predictions & Coaching Tips
Your QA Form Scored Question-by-Question
Built Different. Built for You.
AI QA that understands the reality of running a smaller contact center.
96% Accuracy
The most accurate AI QA on the market. Consistent scoring you can trust, every single time.
Use Your QA Forms
Bring your existing QA forms. We adapt to your process—you don't have to change for us.
NPS/CSAT Without Surveys
Predict customer satisfaction from the call itself. No more after-call surveys with 5% response rates.
Auto Call Summaries
Every call automatically summarized. Skip the playback—get straight to the insights.
No Seat Licenses
Usage-based pricing. Pay for evaluations, not headcount. Add agents without adding cost.
Easy to Use
Clean, simple interface. Your team is productive day one—no weeks of training required.
OttoQa has transformed our call analysis with actionable insights and detailed feedback. The impact on our customer experience and team performance has been incredible. Simple to implement, amazing results!
Finally, AI QA Built for Centers Like Yours
Stop overpaying for tools built for someone else. See what AI QA looks like when it's designed for 5-250 agents.